My name is Hermina Roberts.
I joined Parkinson’s UK January 2015. I had responsibility for South Birmingham, Heart of Birmingham and Sandwell. Recent changes within the service have given me the opportunity to be the local adviser for Birmingham and Solihull.
Don’t worry Anne Sage has not left the charity – she is now covering Warwickshire, Stratford on Avon and Coventry. I’ve done various jobs throughout the years including working for the Mencap helpline; as a disability case worker and I trained to be a NVQ assessor.
Part of my role as a Parkinson’s Local Adviser is to:-
- Provide relevant up-to-date information, advice and advocacy support to anyone who is affected by Parkinson’s.
- Signpost to relevant care pathways, appropriate health and social care networks and other voluntary and specialist organisations.
- Provide emotional support to clients and their family.
- Explain benefit entitlement and process.
- Refer clients to the DWP Home Visiting Service to assist clients to complete benefit forms.
- Assist clients to complete benefit forms – (but only after all avenues of support have been explored)
- Completion of Blue Badge and Carers Allowance applications.
- Working with the Parkinson’s nurse in each local area.
- Provide information for the Multi Disciplinary Teams made up of various health professionals including Parkinson’s nurses; Physiotherapists; Occupational Therapists; Speech and Language Therapist etc.
You should continue to contact the national helpline for initial advice/information by phoning the freephone number 0808 800 0303.
The lines are open Monday – Friday 9am – 7pm and Saturday 10am – 2pm or by sending an email to: firstname.lastname@example.org.
The helpline adviser will connect the person who needs more local or in-depth support to Parkinson’s Local Adviser or to one of the specialist advisers, such as the Care Adviser or Benefit Employment Adviser.
You can contact me via:- Telephone – 0344 225 3763
Email – email@example.com or through Parkinson’s UK helpline 0808 800 0303